Terms of Service
Terms of Service
Last Updated: September 21, 2026
Welcome to Kinelixa. These Terms of Service govern your access to and use of the Kinelixa online store (the “Site”) and any purchases made through the Site.
By accessing the Site, creating an account, or placing an order, you agree to these Terms of Service and the other policies published on the Site.
Kinelixa is an online retail store operated by Fengze District Erma E-commerce Co., Ltd., Quanzhou City. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through the Kinelixa online store.
Brand: Kinelixa
Legal Entity: Fengze District Erma E-commerce Co., Ltd., Quanzhou City
Registered Address: Room 306, Building H, Lingshou天地, No. 112, Xitong Road, Fengze District, Quanzhou City, Fujian Province
Email: service@kinelixa.com
1. Intellectual Property & Content
All content available through the Kinelixa online store, including product photography, videos, brand names, logos, descriptions, graphics, illustrations, packaging concepts, baking and pastry styling content, product presentation, website design, written materials, and other creative content, is owned by, licensed to, or lawfully used by Kinelixa or the applicable rights holder and is protected by applicable intellectual-property laws.
We Welcome: You may share photographs or videos of your Kinelixa products, baking setups, kitchen moments, pastry creations, tables, and everyday baking rituals on social media and tag us where appropriate.
We Prohibit: You may not copy, reproduce, modify, distribute, commercially resell, impersonate, scrape, republish, or otherwise misuse Kinelixa images, logos, text, videos, designs, or other protected content without prior written authorization.
Nothing in these Terms grants you ownership of Kinelixa intellectual property or any unrestricted right to use protected brand materials.
2. Accuracy of Information
We make reasonable efforts to provide accurate product descriptions, specifications, colors, dimensions, materials, finishes, included components, intended uses, features, and photography.
Actual product appearance may vary slightly because of:
Lighting · Photography · Screen settings · Device displays · Production variation · Material characteristics · Wood grain · Metal finish · Surface texture · Viewing conditions
Product dimensions may also vary slightly within reasonable manufacturing tolerances.
Please review the applicable product page carefully before ordering, including any available information concerning:
Product dimensions · Materials · Included components · Intended use · Oven or heat-use information where applicable · Cleaning instructions · Care guidance · Recommended use · Product-specific limitations
We reserve the right to correct errors in pricing, promotions, specifications, availability, descriptions, images, or other Site content.
If a material error affects an order already placed, we may provide an appropriate correction, replacement, cancellation, or refund.
3. Your Account Security
You may choose to create a Kinelixa account.
You are responsible for:
Maintaining the confidentiality of login credentials · Providing accurate account information · Protecting your account from unauthorized access · Notifying us promptly of suspected unauthorized activity
If you suspect unauthorized activity involving your account, please contact:
4. Prohibited Conduct
You may not:
Use unauthorized bots, scrapers, or data-mining systems · Submit fraudulent orders, claims, payment information, chargebacks, or reviews · Gain unauthorized access to systems, accounts, or data · Copy or misuse Kinelixa content · Introduce malicious software · Interfere with Site security or functionality · Impersonate Kinelixa or another person · Use the Site for unlawful or deceptive activity · Violate applicable laws or regulations
Kinelixa may restrict access, suspend accounts, reject transactions, or cancel affected orders where reasonably necessary and permitted by applicable law.